Service

Website Repair

We find why your website is broken and repair it fast. Errors, malware, slow pages, white screens, and broken features, WordPress and WooCommerce included.

★★★★★ Rated by Alaska businesses 250+ projects delivered 20+ years with Alaska businesses
Free diagnosis Backup before any work Fixed quote before we start Emergency help available WordPress and WooCommerce
Sound familiar?

Why owners call a website repair service

Usually after days of dead ends. Whichever of these you are in, it ends with the cause found and fixed.

The site went down and you found out from a customer, not from your host.

Hosting support keeps pointing at the developer, and the developer points back at hosting.

The person who built the site is gone, and nobody knows how it works anymore.

You spent the weekend on plugins and tutorials, and it is still broken.

Every day it stays broken, calls and orders go to a competitor instead.

You are afraid to touch anything else in case it breaks even more.

Whatever broke your website, send it over and we will get it working again.

Submit a brief
What we fix

What our website repair service fixes

Match your symptom to a tile, or just tell us what you see. Diagnosis is free either way.

Website errors

Error 500, error 404 on pages that exist, database connection errors, and the named errors WordPress likes to show. We read the logs, find the failing piece, and repair it.

Malware removal

Hacked-site recovery from start to finish. We remove malware infections, clean injected code, close the hole it came through, and clear the warnings in Google and browsers.

White screens and downtime

When the site shows nothing at all, the cause is usually a failed update, a fatal PHP error, or a server problem. We find which one and bring the site back.

Slow performance

Pages that take many seconds to load lose visitors and rankings. We find what drags, bloated plugins, slow queries, missing caching, and make the site fast again.

Plugin and theme conflicts

Failed updates, plugins that fight each other, themes that break after an upgrade, and login problems that lock you out of your own admin. We untangle and repair them.

Broken layout

When the design falls apart, text overlapping, sections out of place, mobile view scrambled, we repair the layout without rebuilding the site.

Broken forms and checkout

Contact forms that stopped sending, notifications that vanish, and WooCommerce carts that miscalculate or will not complete an order. We repair the whole path, form to inbox.

Database issues

Corrupted tables, connection errors, and databases bloated until the site crawls. We repair, clean, and optimize the database behind your site.

JavaScript issues

Sliders that froze, menus that stopped opening, buttons that do nothing. We track the script error to its source and repair it without side effects.

How it works

How our website repair process works

A repair plan before any work, a backup before any change, and a test pass before you get the site back.

1

Diagnose

Tell us what you see. We find the real cause, free, and send a repair plan with a fixed quote.

2

Backup

Before anything is touched, a full copy of the site and database is saved, so nothing can be lost.

3

Repair

We fix the cause, not just the symptom: code, plugins, database, server settings, whatever it takes.

4

Test

Every page, form, and checkout gets checked, so the fix did not quietly break something else.

5

Deliver

You get the working site back with a note on what was wrong and how to keep it from coming back.

What it is

What a website repair service does and what it costs

We repair WordPress and WooCommerce sites as well as hand-built ones, and we fix the cause rather than the symptom. A white screen is rarely about the screen. It is a failed update, a plugin conflict, or a database problem, and patching over it means it comes back.

Diagnosis is free, you get a fixed quote before any work starts, and no additional costs appear mid-repair. If the site is too far gone, we say so and quote a rebuild instead.

We work for Alaska businesses, the repair happens online, and your site can be hosted anywhere.

Get a free diagnosis
Track record

The team behind your repair, in numbers

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Years serving Alaska
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Projects delivered
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Industries served
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Client retention
Summit & Tide Outfitters Featured project
Case study

Summit & Tide Outfitters

A redesigned, booking-first website that turned a slow brochure site into the outfitter's busiest sales channel, with real-time availability and online deposits.

Web DesignBooking
Who you work with

A repair team that also builds and hosts websites

We have spent years designing and building websites for Alaska businesses, from first-time owners getting online to established companies modernising an aging site.

Every project is handled by a small, senior team that treats your website as a tool for winning customers, not just a brochure. We plan around real goals, design for conversion, and stay on as your long-term web partner.

More about us
01

Direct and accountable

You work directly with the designers and developers building your site, not a faceless queue. We know the Alaska market and the customers you serve.

02

Full-service, start to finish

Strategy, design, development, content, and launch under one roof, so nothing falls through the cracks between separate vendors.

03

Support for the long term

After your site goes live we keep it hosted, updated, and running, so it stays fast and secure as your business grows.

Client reviews

What clients say about our repair work

They rebuilt our site and the calls started coming in. Easy to work with and they actually pick up the phone.

Sample ClientOutdoor Outfitter, Anchorage

“Fast, professional, and local. We can finally update our own content without calling a developer every time.”

Sample ClientLodge & Tours, Kenai

“Honest advice and fair pricing. Our new site loads instantly and looks great on phones.”

Sample ClientContractor, Fairbanks
Good to know

Website repair questions, answered

Can't find your question? Ask us directly and you'll hear back within one business day.

Why is my website not working or loading?

Most often the cause is on the server side. A failed plugin or theme update, an expired domain or SSL certificate, a database error, or a hosting outage. Sometimes the site loads for you but not for visitors, which usually points to DNS or caching. We diagnose the exact cause for free and tell you what the repair will take.

Can you fix a 500 internal server error?

Yes. A 500 error means the server hit a problem it could not recover from, usually a PHP error, a plugin conflict, or a corrupted .htaccess file. We read the server logs, find the failing component, and repair it. A site with a 500 error usually comes back the same day.

My site says "Briefly unavailable for scheduled maintenance. Check back in a minute." What do I do?

WordPress shows that message during updates and removes it when the update finishes. When it stays, an update failed halfway and left a maintenance lock file behind. Removing the file brings the site back, but the failed update that caused it still needs attention. We clear the lock, finish the update safely, and check nothing else broke.

Can you fix "Updating failed. The response is not a valid JSON response." in WordPress?

Yes. The JSON response error usually means the WordPress editor lost its connection to the REST API. A security plugin, mixed http and https settings, or a server rule is blocking it. We find which one and repair the connection, so the editor and updates work again.

Why does my site show "Your connection is not private" to visitors?

Visitors see that warning when the SSL certificate on your site has expired, does not match the domain, or some content still loads over http. It scares customers away fast. We reissue the certificate, repair mixed content, and make the padlock show again.

How fast can you repair my website?

Diagnosis usually happens the same day you reach out. Many repairs, failed updates, lock files, most error messages, are finished within hours. Malware cleanups and database repairs can take longer, and you get an honest timeline with the quote, not a promise we cannot keep. Emergency help is available when the site is down right now.

How much does website repair cost?

Diagnosis is free. After it you get a fixed quote for the repair, and you approve it before any work starts. No additional costs appear mid-job. The price depends on the problem, not on the size of your site, so you know the number before you commit.

What if the website cannot be repaired?

Sometimes a site is so outdated or so badly hacked that repairing it would cost more than replacing it. When that is the case we say so at the diagnosis stage and quote a rebuild instead, so you decide between clear options rather than paying to patch something that will break again.

Get started

Tell us what is broken

Every day a broken site stays broken costs you visitors. Describe what you see and we will come back with a free diagnosis and a fixed quote.

Up to 6 files, 15 MB total. Documents, images, or a zip.